Kristal Hotel

1 reader found this review helpful

This has to be the worst holiday I have ever had and rating this a 1 was the lowest option on here, but was far worse than that. Unless you’re a performing parrot fan, or a local dance group fan, then the entertainment is non existent and even then these two only lasted... more

Well, where do you start? The food was terrible. There was no entertainment at night for our kids; only the kids club which was good but we would have liked to spend time with our kids at a disco or some other form of entertainment. We were basically told this hotel would... more

We have just returned today 7th September and we had previously stayed at the Kristal Hotel in August 2005, which was excellent It was great for the kids with the resident First choice kid’s reps organising all the entertainment for the children. Now for this time -... more

1 reader found this review helpful

Hotel: The hotel had spacious rooms and were cleaned regularly. We never worried about leaving valuables around. On our second day, we found our shower was leaking; it was fixed within half an hour. We also asked for extra pillows which were in our room the same evening.... more

1 reader found this review helpful

We had an excellent stay at the hotel Kristal, are rep Sandra couldn't do enough for us. My daughter went to the kids club everyday and loved Sammie and Jess - the best kids reps we have ever had. The hotel staff are really friendly; the pool is really lovely and clean.... more

1 reader found this review helpful

A very disappointing holiday. This hotel is not exclusive to First Choice as stated in their brochure. Very few English guests. The food is absolutely disgusting, not just at the hotel, the only type available are Steak Houses, and even these are the pits. Cashier didn't... more

We had a fantastic holiday at the Hotel Kristal. The staff were very friendly and went out of their way to help. The hotel was of a very high standard, was clean and the breakfast was varied- I loved the freshly cooked pancakes! The hotel pool was clean, some of the other... more

This is the best hotel I ever been on!
The staff was so friendly.
Breakfast was delicious, but we ate dinner and food in the evening, at the nearest restaurant.
They was the best, specially the bartenders!
And I love everything about Bulgaria!!
The pool was the best and the bar too.
We are travelling down there next year too!

This hotel is untouchable, I just can't fault it. It's spotlessly clean from top to bottom, the food varied enough for everybody, bearing in mind all the different nationalities there are visiting. If all else fails there is no shortage of options when eating out, whether... more

1 reader found this review helpful

Please don’t get the Hotel Kristal at Golden Sands mixed up with the Kristal at Sunny Beach. The Hotels are like chalk and cheese. The Kristal at Sunny Beach is an awful hotel it has been on "Hotels from hell" on ITV. The tour operator is Balkan holidays. The Kristal at... more