Puerto Del Sol

, Cala D'Or
3 star
Av Cala Llonga 07660, Majorca, Spain
hotel photo
Pool closest to the reception - very busy in the afternoons. Pool, broken glass, broken ladder, chemicals. Marina
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Puerto Del Sol Reviews

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7 / 10
Aug 2011, Golden oldie

Great location,if not too bothered about going on beaches every day,(where umbrella with two sun loungers cost £12 per day and you are packed together),because there are nice family friendly pools and shady areas, the grounds are quiet and attractive, the marina, shop and... more

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10 / 10
May 2008, Mrs Jayne Paul

we have spent 3 hoildays in this hotel and have always found the staff and hotel very excellent the setting of the hotel is fab with lovely restaurants and bars over looking the maraina. The night life is buzzing in and around the mararina but not to the degree that it... more

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2 / 10
Jan 2008, Mr A Oliver

Where do I start! I suppose the good points - The hotel rooms were quite clean and when we did have a slight problem with a lock, a guy was there in half an hour. Our room was on the first floor overlooking the rear mid sized pool so not a bad view and was nice and quiet... more

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8 / 10
Jan 2008, Miss EB Buckby

The Puerto Del Sol was a really nice hotel. You had your own private apartment and it was lovely and quiet around it. The place was set out like a street of flats and was very lovely and picturesque. All of the apartments were white and were on 3 floors. I had a ground... more

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8 / 10
Nov 2007, Mrs W Hickson

Me, my husband, daughter, son-in-law and 2 children, aged 8 and 3, had a lovely week here in Sep/Oct this year. There were no robberies we heard of while here. The hotel was very clean, the rooms spacious. No complaints about the food which was well cooked and good... more

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1 / 10
Oct 2007, steve 111

Booked this as a cheap week away and got what I paid for. The apartment was fine luckily had nothing stolen. The food was ok in the main (yes chips with everything) but salad and fish also, you get what ya pay for comes to mind. The main gripe with this place was the other... more

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6 / 10
Oct 2007, Mrs A Coussens

After reading all the reviews before we went I was expecting the worst, but overall the holiday was not too bad! Yes, there were chips at every meal, but there was also pasta and rice. The food was adequate and there was only one night when we had to go out because there... more

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9 / 10
Oct 2007, Mrs P Crooks

We have just returned from a week in Cala D'Or and after reading recent reviews on this hotel, I want to provide reassurance for anyone who is going to stay in the Puerto Del Sol Hotel. We are a family of 4 with two boys aged 9 and 4 and this was their first holiday... more

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1 / 10
Oct 2007, Mrs M Coon

Just got back after a fortnight here and wanted to come back after 3 days. The food was terrible all I can say is chips, chips and more chips. Went last year and it was brilliant but this year was totally different. My six-year-old son found kids club boring, there was at... more

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5 / 10
Oct 2007, Mrs G Black

Started off a lovely holiday. There were 4 adults and 1 child at the age of 14 months. The food was ok, we didn’t starve that’s for sure. I wouldn’t have liked to have been there for 2 weeks though as the food was very repetitive, especially breakfasts! Staff at the... more

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1 / 10
Oct 2007, Mrs D Jewkes

I think that the other reviewers must have been staying at a different hotel or that the place has drastically gone downhill in the last few weeks. I would describe it as the hotel from hell. We have just spent £250 to get home nearly 3 days early from a week’s holiday,... more

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8 / 10
Oct 2007, Mr M Carter

My wife and I stayed at the Puerto Del Sol for 11 days and we found it excellent value for money, the apartment was quite big and very clean, the pools were very good and there are 3 in total. All the pools were nice and clean we used to use the pool that was fairly quiet.... more

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More Traveller Reviews of Puerto Del Sol

7 day stay at puerto del sol apartments
we stayed at puerto del sol apartments 21st july to 28th july .15 mins walk from cala dor which is a very nice ,clean town ,plenty places to eat ,shop and ave a pint or four:)cala egos is 15 mins walk in the oppersite direction,it was a bit quieter than cala dor we found a nice scouse bar called cheers and the owners made us feel welcome and gave us lots of infomation on where to visit.our accomadation was excellent with three swimming pools plenty for kids to do in the day.the food was not so good we thought it was a bit bland,the bar staff needed to learn how to smile ,rececption staff were great..entertainment at night was no good for older kids (14/15 year olds) and no entertainment for adultsall in all nice quiet resort would not go all inclusive again .plenty places to eat out and drink.bueatifull harbour on doorstep for nice little walks.
Excellent value and great for kids
My partner ,4 year old son, 7 year old daughter and myself booked a week long break here in April for the end of July and after reading most of the reviews I was very wary and not expecting much however there was no need to worry. We arrived at 12 midday and our room was ready, the staff were very pleasant and issued us with our all inclusive wristbands. The room was very spacious and spotless. We also had a view of the marina from our balcony. We met people on our first day who advised us to get up at 6am to get sunbeds at the main pool which is where the snack bar etc is, very good advice, we got sunbeds right at the edge of the main pool which meant you were never more than 10 feet from the kids. The kids attended the kids club and the reps were great, in fact my 4 year old had a swim vest on and they brought him back to us to get his armbands before they would let him in the pool. The snack bar food was great, we used it every lunchtime for a change from the restaurant, and the kids loved the hot dogs, burgers, chips and endless icecream. The restaurant food was fine, you could always get something to suit everyone, I had salads and fish most nights while my partner and kids had a really varied selection which they loved. The bar staff were very pleasant if you were pleasant to them, which in their defense, most people weren't. We insisted on our kids always saying hello, please and thank you and they were great with them, a lot of people seemed to forget that basic manners go a long way! There were bins everywhere and most people used themm , however, some people thought you could just throw your empties down wherever you liked, hardly the fault of the hotel considereing every morning first thing the place was spotless. We all thoroughly enjoyed our holiday and would definately go again, just remember, it is a mainly all inclusive hotel and 3 star and you will not be disappointed.
Good Value
We booked 2 weeks before going on Teletext Holidays and paid just over a Thousand Pounds All Inclusive. Great Price, although concerned when reading some of the reviews. We arrived at Midnight the reception Staff very friendly and pointed us in the direction of the bar so we could get a drink before it closed. The room was Huge, great kitchen area with kettle, microwave etc and spotlessly clean.(I know because I wiped eveywhere with Jif wipes).Air Con also worked well we turned off most nights as kids got cold. So no Complants there!! The Food was lovely Great breakfast , Lunch and Dinner too Great for Families with fussy children.Always Meat Fish and Pasta and the best Mash I have ever tasted. My only complaint that it was too English would like to have had some Spanish food, Always room to sit and the waitresses very efficent Pools , my complaint with this is the main pool is VERY busy not a place if you want peace and quiet, On the last day we went to the other Pool which meant a walk to the snack Bar but to be honest that was no hardship, My Husband grabbed a box as a tray and just took it in turns .Snack Bar also good Hot Dogs Chips and salads, what more do you need from a Snack Bar. The show Bar really caters for the Young Kids and People who like Bingo etc, not us, So most nights took a walk then settled in the bar by reception. Going back to the room be warned the staff do not come in every day, when they do they just make the beds and change the towels there is a broom etc and you can sweep round yourself but we did not need too as we only slept and changed in ours.The towels are not changed everyday so try to make them last. The area is wonderful, the beach a pleasent ten minute walk but well worth it.The centre walkable but a taxi or the train inexpensive. As for people with upset tummys It is maybe to do with the gallons of chips coke and hot dogs some kids and adults consume in vast quantities as there is no limit some kids were going for it big time, but they are on Holiday too ,but as some one who is very fussy could not fault anything really To sum up Great Bargain Holiday would like to have stayed another couple of days. This is only a 3 star Hotel go with this in mind and you will have a lovely time.
Great Hotel, Shame About The Food
We had actually booked a week at St.Annes, but decided 2 weeks before, with the weather being so bad here, that we would try to get a reasonable deal in Majorca. After booking, I came onto this website, and to be quite honest was a bit worried when I read the other reviews. We arrived at the hotel around 12pm, and although we were told our room wouldn't be ready till 2, we were issued with our all inclusive wrist bands and decided to wander round the complex. Initial impressions were very clean place, friendly staff, quite a busy complex. After about an hour the receptionist came to find us to let us know our room was ready. Room again was very clean, good size for myself, my wife, my 6 year old son, and 4 year old daughter. A big plus was although being all inclusive, you had a self catering apartment with fridge, microwave, hobs, toaster etc.. Pools tend to get very busy, and be warned, get your towels down early, sometimes there were towels on beds all day, and no one using them. We only used the main pool once, as the pool near the top of the complex, seemed to be less busy, plus my kids prefered it, it did mean you had a little further to walk for the bar. Burgers, hot dog, sandwiches and chips you could get at the bar, and they were ok. We tended to go into the resteraunt for the buffett lunch, which was a bit better, and got the kids out of the sun for an hour. For the first couple of nights the food at the evening dinner buffett seemed alright, but you soon get sick of it, my daughter is quite a fussy eater, and basically lived on corn flakes and chip rolls. We were booked in for a week, I would have struggled for 2 weeks with the food. Drinks were always available, and my children loved the fact that they could go for drinks or ice cream themselves. Evening entertainment consisted of a mini disco between 8.30 - 9.30, with the girls on stage doing the same songs every night and the kids joining in. Both my kids loved it, and I must admit, we were there every night joining in with the songs and games. My children were probably at the right age for it, the older kids seemed bored, and only really tried to take the mickey out of the girls singing. After the disco, BINGO, again my kids enjoyed this, and were first up for cards every night. They did put more entertainment on after this, but we never stayed for that. To be honest I would book the same place again for next year, but I wouldn't go all inclusive, it is vfm, but it's nice to try other places. The Italian pasta place down at the Marina was excellent, and very child friendly.
Avoid At All Costs !
I have just returned from the Puerto Del Sol, Cala D'or, Majorca with my partner, mum, sister and my daughter and were extremely disappointed with the place...My 5 year old attended the kids club on the last day as we were busy the rest of the time. I dropped her off with two reps and my name and room number was taken and I was asked to return to the same point to collect at 4.45pm. However, at 4.15pm I walked down to get drinks from the bar and was shocked to find she wasn't there!!! The rep had taken another child to the toilet and the other had gone off with her boyfriend, I was told that my daughter had walked off with her friend ! I found my 5 year old at the pool with a 7 year old child without arm bands and she can't swim. I was angry and complained to the hotel management who I must say were extremely kind and helpful about the whole situation. The reps did come and find me to apologise but it was really too late for that. I would warn anyone to keep a watchful eye on their children when leaving them at the kids club. Then there was the food. I have been to many all inclusives and none have been excellent but that is what I would expect so I was aware that the food may not be great. It was way below average, and my daughter and sister were both sick and quite ill for a day or so of the holiday. I also heard complaints from other families who were asking for refunds because children were falling ill. They would take away the food the minute dinner was finished and turn off the drink machines even before dinner had finished. When you asked questions about the food (which was hardly ever clearly labelled) you were just greeted with rude and unfriendly staff who basically new nothing about the food they were giving you. I wouldn't touch the scrambled eggs or most of the sausages they put out as they looked totally unedible. After the sickness it put me off! The entertainment was in a stuffy horrible social club type bar downstairs. It consisted of the mini disco which was good for the kids and our highlight of the night was bingo, although the microphone didn't seem to work and everyone complained they couldn't hear a word the girl was saying. After this there was some sort of show or an audience participation game and I have to say the looks on everyones faces was a picture. Gobsmacked! It was unbearable and embarassing to watch the shows they were trying to put on, although I felt quite sorry for them because they obviously don't have much to work with. After a few nights my partner refused to sit in there after the bingo and we would sit upstairs in the bar instead which has few tables outside for you to sit considering we were on holiday in a hot place, who wants to sit inside?? Next was the treck to the bar. We chose the pool nearest to our room as we had to get towels on beds at 7.30am in the morning to even stand a chance. Unfortunately there was just one bar serving drinks and we had to walk to the other pool to get drinks, hard when you need to carry 5 drinks and a kids ice cream! They definately need more bars! It's not really all inclusice either as the food stopped after dinner at 8.30pm s if you didn't make it to dinner...tough! My mum's room wasn't cleaned for 5 days and they had to go and ask 3 times for a maid to come and clean it. Ours was cleaned once in the whole week also and we had to just help ourselves to towels from the bags left at the bottom of the stairs and the toilet rolls were hardly ever replaced in the poolside toilets..very poor. Finally....on the plus side the apartments are lovely and well done out with a kitchen etc which was an added bonus for All Inclusive and our party thought that it would have worked brilliantly as apartments, all inclusive unfortunately it did not work at all!! If you've already booked then I would recommend visiting the TEX MEX restaurant on the marina. We couldn't stand the food anymore and this was a lovely change, our best night there! If you want a cheap all inclusive which is great for kids and adults alike I would recommend the Cala Romani in Callas De Majorca for less than the Puerto Del Sol you get a whole lot more!
Very nice
Myself, partner and 3 children stayed here for 1 week in June 07. I decided to add a review so that other people can enjoy this complex and not be put off because of any negative comments in previous articles. The apartments have a large seperate bedroom. The lounge/kitchen area is also spacious with two sofa beds. We also fitted a single bed in this area with no problems. The complex gardens are really nice as are the three pools. The entertainment was mainly aimed at the children who seemed to really enjoy themselves.The food was excellent although more than a week might get boring. We went all inclusive and felt that it was worth every penny.
Lovely complex-great holiday!
We have just come back from spending a week at the club puerto del sol in cala d'or, majorca. We went all inclusive and after reading other reviews were expecting awful food and miserable staff but were really pleased with the staff and the food! We only booked it 2 weeks before we left through medinland. The flights were daytime and transfers easy and efficient. When we arrived we went to the room and were impressed with the size and location. We had a kitchen area, living room with 2 settees a TV, balcony, air conditioning, bathroom with bath, shower and bidet! The bedroom was large and had loads of storage space. It was all clean and although the maids only came 3 times, if we needed clean towels the reception staff got some for us. Their English was brilliant and they were very helpful. There are phones in the rooms too and these were cheaper to use than the payphones! The complex was lovely, with 3 swimming pools. We stayed by the main pool as this has a childrens pool. My 5 year old daughter made lots of friends and never wanted to go to the other pools! The snack bar was here too, with the all inclusive snacks and drinks. They were not gormet, but did not expect much else to be honest - it was enough as breakfast, lunch and dinner was huge! There is a kids club, but we didnt use it. Lots of kids did and they all loved it. There were daily activities for all ages of children and the entertainment team were always very enthusiastic! The show bar at night was the same nearly every night but that is what the kids wanted as they all learnt the songs and dances. We had to queue from 8.15pm before it opened at 8.30pm to get a seat though, but worth the wait! The food was good, especially the breakfasts. Chips were always on the menu, but so were fish, salads, meat, veg and plenty of puddings and fruit. The chef brought out more food as it ran out and even if you arrived late, there was plenty to go round. We ate out twice just to get out and went to the Marina which was lovely. We went to the beach in cala d'or town, which is were all the shops were (for your booze, fags and perfume), but there is a beach a lot nearer the complex. The train that goes to the beach fills up quite fast so we used taxis which were 5 euros one way to the town, but walked on ohter occasions and this only took 10 minutes. There are steps all around the complex which might not be good for those with walking difficulties, but I have seen much worse when Iv been on other holidays. Overall, we had a lovely week away and would go back!
Fab all inclusive holiday especially for families under 12
We had a fab relaxing family holiday. We were all inclusive but we had a large apartment which had full kitchen facilities. The rooms were cleaned regularly. The food was excellent, loads of choice and the fish was especially good. My kids had no problems finding different things to eat. The kids entertainment was great evening and daytime. Had the choice of pools but we stuck to the main pool by the snack bar. Food at the snack bar basic but filled the gaps for the kids.ie chips, ice cream and biscuits. Excellant value for money. Just a note to say this is a 3 star not 5 star!
Lovely location, nice for 3 star
Went for a week in Aug 06 on all inc basis with our 2 teenage children. Rooms very spacious with kitchen and dining table. We had 2 huge balconies too, one round either side of room. Gorgeous views! Pool was lovely but we struggled to get 4 sunbeds,There were other pools but we preferred the one by the bar! My 11 yr old daughter did;nt like going into the pool on her own because it was packed solid with rowdy teenagers and lilos, balls etc. Pool too small for main season. Normally go all inc, but usually 4 star but too exp in August so settled for 3 star, get what you pay for. Food in dining room was ok but we are not fussy eaters, snack bar was horrid. Even the kids not keen on the burgers, hot dogs and chips. Choice of drinks good tho, but no bottled water. Lovely location, marina is beautiful, nice to stroll around in the evening. Overall a good holiday if you remember its 3 star.
All inclusive joke
We visited the Puerto Del Sol in July 2006, staying all inclusive for 14 nights. The hotel itself was pleasantly situated at the top of an inclined road overlooking a marina, just outside the main town. On the night/early morning of our arrival we were placed into rooms overlooking a building site. We immediately complained the following morning to the reception staff and were moved promptly without any fuss. The dining room was pleasant and overlooked the marina. However, the food was very bland and boring, a bit like school dinners from yesteryear. The snacks were no better either. If you like cold pizza or madcow burgers then you are at home, if not then youve blown it. Also another thing that did concern me due the type of work I do at home, was the water that they provide to drink. It is what is called osmose water. This is very pure filtered water but has 4 times more salt in it than normal water. It also seemed mighty strange that all the hotel staff drank bottled water. Theres a thought. The alcoholic drinks were an absolute joke. On the first night I drank 20 half pints of 'lager'. At the end of the night I was more sober than at the start of the evening. After 2 further nights of drinking coloured water I decide to go out of the hotel and pay for drinks. The swimming pools were always overcrowded and therefore impossible to swim in. The hotel rooms were clean and tidy and were cleaned by maids on a regular basis. All in all I find it hard to recommend this hotel on an all inclusive basis, however on a B & B basis it might be ok.

Puerto Del Sol also called

  • puerto del sol hotel
  • Address: Av Cala Llonga 07660, Majorca, Spain
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