Puerto Del Sol

Having stayed in all inclusive hotels previously, we were very disappointed with the 'second class citizen' tag attached to us at this hotel.
If you paid for a cup of tea you got a pot and proper cup and saucer - if you were AI you got a plastic cup. The same applied when you had a 'glass' of wine or a beer - AI guests were always given plastic. The staff also certainly had a problem with us - obviously not getting enough tips or able to make on rounds of drinks. We found the staff very surly. I don't think they were used to AI clients and thought we were getting something for nothing!!
The meals in the restaurant were adequate. Sometimes good sometimes not so good but there was always salad!!
There was no complaint at all however, regarding the location of the hotel or the apartment we were in. The cleaning ladies were always very pleasant and the room was cleaned daily.
If I was to stay at this hotel again I would certainly go self catering. The town of Cala D'Or was lovely and the restaurants plentiful and good.

We were recommended this hotel by family so had high hopes before we got there.
The hotel was nice and well kept, the pools were always maintained daily and being out of peak season was not that crowded. The main pool where the activities occur is also the best for children as the other pools were very deep.
The 24hour reception was always helpful and access to the safety deposit room was easy and averagely priced.
We had a 2 year old so didn’t use the show bar very often as didn’t open until 2030 but it did seem very basic and cramped. The days we did go we struggled to find a seat!
Our biggest gripe was the slop they served at mealtimes! Don’t get me wrong we are up for trying different cuisine but instead of laying on impressive buffets they laid on trays of fat!
Breakfast time we ended up just having cereal and toast and in the evening we would just have soup and salad.
The times we ate out in Cala Dor made us realise even more how basic our hotels food was, as the restaurants foods were delicious in comparison.
Don’t bother paying for sky (21 euros a week) as only 2 English channels both news!
Schooners restaurant is a lovely place for a stop off for a drink if you walk to the centre.
The smugglers on the marina was also good for drinks and had a variety of board games to play.
Don Leone restaurant was very good in the centre of Cala Dor especially the pizza!
Overall we did have a great holiday and the resort of Cala Dor was great especially the various coves. We found Cala Gran and Cala Esmerelda easily but Cala Dor cove was surprisingly hard to find until we bought a map.
If we was to return to this hotel it would be self catering and we would eat out every day !!!!!!!!!!!!!

I booked this as a last minute holiday via teletext, so didn’t really have any time to read any reviews. Once I booked the holiday and read the reviews I have to admit I did panic, none of them are really that good.
We went for two weeks, myself, my partner and my 6 year old son. I thoroughly enjoyed it. Yes the food could have been a lot better, during the first week the food was shocking and I started to dread going down for breakfast, lunch and dinner. The second week after many complaints the food improved.
The holiday overall was great, my son really enjoyed it. The children’s entertainment is some of the best I have seen it is basically there 24/7 if you want it. although my son never went to the day time entertainment, the evening was great, and it was every single night, starting with a children’s disco and the a show. The reps work very hard there and I feel that they do a really good job.
The hotel room was always cleaned well and of a high standard.
We always went to the main pool, which I do feel could do with been a tad bigger, but then August is the height of the season.
The Marina was lovely I found that if you walk to the other side of the marina (5 mins walk) the food is far nicer and also cheaper.
Overall great holiday and we will be going back next year!!!!!

Accommodation was very good but being all-inclusive was the worst mistake ever we were made to feel like second class . Being all-inclusive I was told that we had no rep and had to ring a phone number to which none answered. The food was reminiscing of school dinners but improved as the week went on. Breakfast was the best choices but we found it to be too early and had to queue for a table, most days.
The show bar if you could call it that was in what could only be described as an underground dungeon that could only hold about 50 people out of about 500. The grounds were well kept pools clean and the staff friendly.
The snack bar for all inclusive between dinner and lunch offered a box of some sort of cake and the ice-cream was small pots the cheapest you would find at any supermarket.
I would go again to this resort but not with children and NOT all-inclusive and I would NOT ever book with Medinland as long as I live.

Just returned from a week’s holiday to Cala D'Or, staying at the Puerto Del Sol Aparthotel. Very impressed with the quality of the accommodation.
Our apartment was near the main reception area and consisted of one bedroom with two single beds, hallway, bathroom, kitchen area and living area with French doors leading onto ground floor balcony. We literally could step outside the doors in the morning and be on our sun loungers, which were very near the best pool in the grounds. It didn’t get too busy, unlike some of the other pools. The surrounding grounds are beautifully maintained.
The marina is just a short distance away and really quite amazing looking. There are some very good restaurants. Our favourite was Blanco y Negro. Staff very friendly and food wonderful. A pleasure to sit there overlooking the marina at night. Cafe Piscis is right next to Blanco y Negro, and we enjoyed a beer or two there on quite a few occasions.
The town centre is on the other side of the marina and approximately a 15 minute walk. If you take your time it's a very pleasant stroll, but can be a bit tiring in the heat. The road trains run frequently to the centre if you don’t feel up to the walk. They take you all round the resort, which made for good sightseeing.
Alternatively you can take a taxi at a cost of 5 euro each way. The centre is packed with cafes and restaurants, and also a good selection of shops. It's also kept very clean.
The main beach in the centre is picture perfect, but is also extremely busy. We preferred to lie by the pool at the apartments.
All in all Cala D’Or is a beautiful place and well looked after. It's ideal for a family holiday. You won’t find any rowdy nightlife spoiling the peace and quiet. Would definitely go back there.