Maspalomas Princess Hotel

Our experience of this hotel was marred by the poor standard of many of the rooms. The first one we were offered looked across the top of a concrete canopy into the room of the identical hotel (Tabaiba Princess) next door. After kicking up a fuss in Reception, we were... more

We have just returned from this hotel. The staff are very friendly. The rooms are a long walk to get to and are clean. There is no tea making facility. The rooms on the lower floors are mostly shaded by the palm trees that surround the hotel. Plenty of outside... more

Overall my family holiday was perfect. However, there was one thing which caused me distressed and brought me to tears. On the return flight, I felt discriminated against due to my inability to eat dairy products (something they had been informed of prior to flying). When... more

1 reader found this review helpful

Just returned from a half term (schools) holiday. Had fantastic weather, fantastic food as ever-been four times now, the kids loved the pools- two are heated. As others have said re; reserving poolside beds; we didn't turn up until 10 am for beds and there were plenty to... more

I and my Fiancé went to this hotel in Oct. I must say it was one of the best holidays we have had. As I work for Thomson Holidays, I have been to some Platinum hotels before, this being the best. Staff are so friendly; nothing is too much trouble for them. However, I... more

My Fiancé and I have visited this hotel for the past 3 years and my parents in law have been going there for the last 7 years. We are going again in November as we absolutely love it! Every year the staff are very friendly and recognise us, which is very welcoming. The... more

2 readers found this review helpful

My Family and I (Wife and 2 children 12 and 10) have just returned from this lovely hotel. We had a wonderful time and were very well looked after. The rooms are not overly big but they are adequate. There are plenty of drawers and a large wardrobe but take a few hangers... more

This was our 4th time at this hotel and we have witnessed the steady decline since our first visit in 2003. First comment is that the Thomson reps are below useless, always have been and it seem they always will be. Secondly this holiday should no longer be classed as a... more

We were greeted on arrival by very friendly and helpful staff. Our room, on the first floor, had a really nice view, overlooking the children's pool but considering it WAS the children's pool, it was very quiet all day. We found the food to be absolutely wonderful,... more

Fifth time at this hotel for myself, my wife, son (now 5 yrs old) and my in laws. Generally Hotel is still very good, gardens, pools, bars, staff etc still excellent. Very apparent though that staff numbers have been cut in the dinning room. Long wait for tables most... more