We have stayed in other Platinum hotels in the past and this is definitely not up to the standard of those. My advice is if you want a relaxing and peaceful hotel, do not go here. The rooms were clean and spacious enough but if you are allocated a room on... read more

It was the best thing ever to go away for New Year highly recommend it to anyone, the weather was like summer it was even better knowing that is was very cold and wet at home.

The hotel was fantastic the pools were large and heated they were ... read more

Stayed in this hotel over xmas 2005. Had stayed in Platinum hotels before but was extremely disappointed with this one. The room needed major refurbishment, it was old and dusty ,the glass coffee table was chipped. The bed linen was old and faded and the ... read more

Overall a good place for a 1 week winter break. Large hotel with lots of facilities and everything on hand. This is our 2nd time back, but we were disappointed with the fall in standards. As said by others the dining room is too hot and plates not clear... read more

My Fiancé and I have visited this hotel for the past 3 years and my parents in law have been going there for the last 7 years. We are going again in November as we absolutely love it!

Every year the staff are very friendly and recognise us, w... read more

Me and my fiancé booked this holiday through the "Thomson Platinum" brochure, and were looking forward to a relaxing break. Unfortunately this holiday was anything but relaxing, definitely not worthy of the title platinum. When we arrived in our room, the... read more

We have just returned from the Maspalomas Princess. The hotel was spotless and rooms were cleaned every day. The staff were friendly and very helpful. There was an abundance of sunbeds both in the sun and in the shade. I was impressed with the beach area... read more

In my opinion it not should not be classed as a platinum hotel. Sunbeds very close together ,no parasols had to rely on palm trees for shade. Pool towels seen better days 1 per person per stay and charged to be changed. Bedrooms basic and poor lighting. R... read more

On arrival at the hotel, we were very pleased, the hotel looked stunning compared others we had seen when dropping people off on the bus.

Our room was extremely clean, and the beds were comfy. We paid extra for the pool view room which was d... read more

The mock beach poolside seemed a great attraction and was one of the reasons for us choosing this hotel, but it was actually coarse grit not sand and not very kind to the feet! Tiny sun umbrellas offered very little shade and loungers were far too close ... read more

What a beautiful hotel. The pool area was stunning with plenty of space. The resturant was very clean with a wide range of food on offer. What was most impressive was while you eat, you had the sight of water falls through the clear glass.
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Although having a grand appearance and large tropical themed pool area, the Maspalomas princess lacked any of the service quality of a 4* (Thomson 5*) hotel.

The picturesque pool area consisted of 4 separate pools not one large interconnected ... read more

Just returned from what can only say was the best hotel I have ever stayed in. The Maspalomas Princess Hotel was spotlessly clean, staff warm and friendly, food exceptional in fact too much choice. The nightly entertainment was very professional with a di... read more

Our holiday in the Maspalomas Hotel was fantastic. You won't find a better hotel than this one. A modern hotel, 5 pools, a wide variety of food and great service. We have visited this hotel twice and we hope to go back next year as we know we are guarante... read more

Well, what can I say? The pools were fantastic, the entertainment brilliant, food very tasty, rooms were clean, tidy and secure. The staffs were very friendly, one of the bar staff in the piano bar remembered my favourite drink so I didn’t even have to as... read more