Our experience of this hotel was marred by the poor standard of many of the rooms.

The first one we were offered looked across the top of a concrete canopy into the room of the identical hotel (Tabaiba Princess) next door.

A... read more

We have just returned from this hotel. The staff are very friendly. The rooms are a long walk to get to and are clean. There is no tea making facility. The rooms on the lower floors are mostly shaded by the palm trees that surround the hotel.

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Just returned from a half term (schools) holiday. Had fantastic weather, fantastic food as ever-been four times now, the kids loved the pools- two are heated.

As others have said re; reserving poolside beds; we didn't turn up until 10 am fo... read more

I and my Fiancé went to this hotel in Oct. I must say it was one of the best holidays we have had.

As I work for Thomson Holidays, I have been to some Platinum hotels before, this being the best.

Staff are so friendly; nothing ... read more

We stayed in a quad room which was really nice and rooms were kept clean and tidy for us on return from the pool. Always fresh towels but lighting in the room was dim.

Hotel was big, airy, well maintained and staff were always polite and very... read more

My Family and I (Wife and 2 children 12 and 10) have just returned from this lovely hotel. We had a wonderful time and were very well looked after.

The rooms are not overly big but they are adequate. There are plenty of drawers and a large w... read more

This is the 4th time we have been to this hotel and it has been going downhill every time we have gone. It is now at a stage that I reported the hotel to Thomson to question it's Platinum status given in its grading.

I feel this hotel is now... read more

This was our 4th time at this hotel and we have witnessed the steady decline since our first visit in 2003. First comment is that the Thomson reps are below useless, always have been and it seem they always will be.

Secondly this holiday sho... read more

We were greeted on arrival by very friendly and helpful staff. Our room, on the first floor, had a really nice view, overlooking the children's pool but considering it WAS the children's pool, it was very quiet all day.

We found the food to ... read more

Fifth time at this hotel for myself, my wife, son (now 5 yrs old) and my in laws. Generally Hotel is still very good, gardens, pools, bars, staff etc still excellent.

Very apparent though that staff numbers have been cut in the dinning room.... read more

Just arrived back from the Maspalomas Princess after a fantastic weeks break in the sun. Due to the holiday being rated as 4 stars and with it being a part of Thomsons platinum range, my girlfriend and I had high expectations of the hotel and surrounding ... read more

Yet again another wonderful holiday, this was my 5th visit! The hotel is clean and has beautiful surroundings. The staff were happy to help, and the bar staff were very quick and friendly. The food was excellent as usual. The entertainment programme w... read more

This was one of the most beautiful hotels in the world there is tones to do if you are a family and are looking for a place to go this is your place. It is so fun and there is tons to do. There is about 5-6 maybe 7 pools, it was so fun there is a very goo... read more

We stopped at this hotel and found the Thomson reps tell lies to cover up mistakes in bookings. The Gran Canaria staff blame the UK and when we arrived home the UK staff blame the Gran Canaria staff.

We found the hotel to be not up to standa... read more

Myself, 1 year old baby,8 year old son, my wife and mother in law went from 23rd jan to feb 6th.

On the whole very good relaxing holiday, but weather was not up to its usual best!!!.. Had a few rainy half days!!

Hotel... Found ve... read more